Frequently Asked Questions
Service Availability
What are your hours and how do I book a session?
I offer sessions Monday through Friday, with flexible availability for UK and US telehealth sessions from
8:00am to 8:00pm CET (Marbella/Spain time).
To book a session, just click the “Book Here” button or reach out directly via email at-Heather@healingwithheather.eu
Therapy Delivery
Do you offer in-person or online sessions?
Both. I offer in-person sessions in Marbella, Spain, and online Telehealth sessions via secure video for clients in the UK, US, and across Europe. You choose what feels safest and most convenient for you.
Payment and Insurance
How do I pay for sessions? Do you accept insurance?
Sessions are €80 per 50-minute session, with a sliding scale available for those in need.
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I accept Revolut, bank transfer, or Stripe.
At this time, I do not accept insurance, however, I can provide an invoice for private or international reimbursement if your plan allows for it.
Education and Training
What is your background and training?
I hold a Bachelor of Science with Honors in Psychology from the University of West London (via Marbella International University Centre).
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I am certified in Psychotherapy and Addiction Recovery, with focused training in trauma, emotional regulation, and relapse prevention.
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My approach blends evidence-based methods with deep compassion and lived experience.
Confidentiality
Is our therapy confidential?
Absolutely. What you share stays between us. The only exceptions, in accordance with ethical guidelines, are situations involving immediate risk to yourself or others, or when required by law.
Clients
What can I come to you for?
I work with adults navigating trauma, anxiety, addiction recovery, emotional regulation, identity struggles, self-esteem, and life transitions. If you’re not sure whether I can help, feel free to reach out for a free consultation.